IN THIS ARTICLE
Getting Started with your Family Plan
When you first log in after purchase, you'll be prompted to create up to two child profiles for your plan.
You will be asked to provide a name and select the child's grade level. We collect the grade level in order to surface the most relevant content for your child on their homepage.
After you create your child profile, you'll find the homepage, from where you can browse our available subject areas
Choosing Grade Levels for Children Outside the US
If you are not in the US, or your child's school doesn't follow a traditional grade system, you can use this table to determine your child's US grade level.
Managing Profiles and Settings
You can manage your profiles and settings at any time by clicking on the name of the profile at the top right and choosing Settings. If you have more than one child profile, you can access Settings from either profile.
From the Settings page, you can edit your child's name or grade level. If you don't ever edit the grade level after onboarding, don't worry-- this is updated automatically to move up one level over the summer.
You can view your username and reset your family account password from the Settings page.
You can also view your subscription and product information here. If you want to change your contact or billing information, click on Manage Subscription in the Settings menu.
Frequently Asked Questions
Is it possible to set up a Family plan with more than two child profiles?
Not at this time. However, if you have more than two children, you can purchase a second Family plan.
How can I view my child's progress?
You can view a full history of topics your child is working on in the 'Timeline' tab at the top.
I'm looking for a specific topic but I don't see the search bar from my homepage.
From the homepage you can browse topics by grade level and subject area. If you're looking for a specific topic, you can route to any BrainPOP or BrainPOP Jr topic first, and then use the search bar you see at the top right.
I don't see some features like Worksheets in my plan.
The Family Plan doesn't include access to all learning activity features. Find out more in this article.