Whether your needs have changed or you purchased the wrong plan by mistake, we are happy to help you change your BrainPOP subscription plan!

Changing Products

If you would like to add, remove or change the product you subscribe to (e.g. BrainPOP, BrainPOP Jr., BrainPOP ELL or BrainPOP Español and Français), we can help you make that change and offer a prorated upgrade charge or a refund accordingly. Contact us here and we will be happy to assist!

Changing Plan Types

If you would like to change to a different plan type (e.g. Family, Homeschool, Teacher), you will need to cancel your subscription and purchase a new one. Unfortunately, we cannot move the account between plan types. If you need assistance with this or want to request a refund on the plan you are cancelling, contact us here - we're happy to help!

Changing an Expired Subscription

If your subscription has expired, you will need to purchase a new subscription with the new product(s) or plan type you want.

Frequently Asked Questions

Can I get a prorated quote to upgrade my plan?

We’d be happy to help. Contact us and let us know what you need.

I think I purchased the wrong plan. How do I change it?

No worries - we can help you change your products or plan type! Contact us and let us know what you would like to change.