You can view and modify your payment information by using Manage Plan.

IN THIS ARTICLE

Accessing Receipts
Accessing Invoices
Updating Billing Contact Information
Updating Credit Card Information
Frequently Asked Questions

Accessing Receipts

If you purchased your plan with a credit card, you can access your receipts at any time.

To access receipts:

1. Click Manage Plan in the footer of the homepage.
2. Enter the username, password, and email address you used to sign up, and click Email Plan Link.

1. You will receive an email containing a link to manage your plan. Click the link in the email.

1. Click View Payment History.

   

Your BrainPOP receipts will appear in PDF format.

Accessing Invoices

If you submitted a purchase order for a plan, we will email an invoice to the primary contact listed on the account, as well as mail a hard copy to the billing address listed on the account. You can also Contact Us for a plan invoice.

Updating Billing Contact Information

To change the billing information for your account:

1. Click Manage Plan.
2. Enter the username, password, and email address you used to sign up, and click Email Plan Link.

1. You will receive an email containing a link to manage your plan. Click the link in the email.
2. Click Update Information.

NOTE: If you purchased with a credit card and your account is set to automatically renew, the link will read Update Credit Card and Billing Information.

1. Click Save.

Updating Credit Card Information

To update your credit card information on file:

1. Click Manage Plan.
2. Enter the username, password, and email address you used to sign up, and click Email Plan Link.

1. You will receive an email containing a link to manage your plan. Click the link in the email.
2. Click Update Credit Card and Billing Information.

1. Click Save.

Frequently Asked Questions

How can I get a receipt for reimbursement by my school?

If you paid for your plan with a credit card, go to Manage Plan and follow the steps above.

Manage Plan shows that I have a Teacher plan, but I bought a Family plan. Why is this?

Rest assured; the name of your plan has changed, but the features of the plan have not. You can find out all about it here.