You can view and modify your payment information by using Manage Subscription.
IN THIS ARTICLE
Accessing Receipts
Accessing Invoices
Updating Billing Contact Information
Updating Credit Card Information
Frequently Asked Questions
Accessing Receipts
If you purchased your plan with a credit card, you can access your receipts at any time.
To access receipts:
- Click Manage Subscription in the footer of the homepage.
- Log in to your BrainPOP account, if you have not done so already
- You can view your full billing history in the subscription portal. View a receipt by clicking the icon to the right of the date.
Accessing Invoices
If you submitted a purchase order for a plan, we will email an invoice to the billing contact listed on the account, as well as mail a hard copy to the billing address listed on the account. You can also Contact Us for a plan invoice.
Updating Billing Contact Information
To change the billing information for your Family, Homeschool or Teacher account:
- Click Manage Subscription.
- Log in to your BrainPOP account if you have not already.
- Scroll down to view your billing information. Click 'Update information' to update the email and/or billing address.
Updating Credit Card Information
To update your credit card information on file:
- Click Manage Subscription.
- Log in to your BrainPOP account if you have not already.
- Go to the Payment Method section to view your current payment method. If you need to add a new card, click 'Add payment method' and enter the new information.
Frequently Asked Questions
How can I get a receipt for reimbursement by my school?
If you paid for your plan with a credit card, go to Manage Subscription and follow the steps above.
How can I get a receipt for a previous year that I am not able to find?
If you paid for a plan with a credit card and not able to access an older receipt you can contact us.
How can I update my credit card information if my account is already expired?
If you paid for a plan with a credit card and the plan has expired and you would like to update your payment information you contact us.